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BANKING

Military personnel in Europe have stateside-like banking services at their disposal. Services of the Community Bank and the various Federal Credit Unions include checking and savings accounts, ATM access, loans, credit and debit cards, online banking, automatic bill payments, 24-hour telephone access, bank-by-mail and currency conversion.

Community Bank is operated through a contract between a commercial financial institution and the Department of Defense. Currently, the contractor is Bank of America. Authorized customers include active duty U.S. military personnel, DOD U.S. civilian employees, U.S. employees of all other U.S. government departments and NAFs, plus their sponsored family members. Community Bank has centers in: Ansbach, Bamberg, Baumholder, Bitburg, Böblingen, Büdingen, Darmstadt, Dexheim, Friedberg, Garmisch, Giessen, Grafenwöhr, Hanau, Heidelberg, Hohenfels, Illesheim, Kaiserslautern, Landstuhl, Mainz-Kastel, Mannheim, Ramstein, Schweinfurt, Sembach, Spangdahlem, Stuttgart-Vaihingen, Vilseck, Wiesbaden, Würzburg. Schinnen, Alconbury, Croughton and Fairford. For further information: www.dodcommunitybank.com

Then there are the Credit Unions, not-for-profit financial cooperatives owned by their members. All members of a credit union have equal voting rights, regardless of their deposit balance, and profits are returned to members in the form of such things as higher savings rates and lower loan rates.

There are presently four Credit Unions serving the military in Europe.

  • Andrews Federal Credit Union. Overseas Operations. Unit 29623, APO AE 09096. Tel: Overseas Operations: (+49) 0611-9787-500, DSN: 337.6581. Loan Department: (+49) 0611-9787- 530, DSN: 337.5512 Web: www.andrewsfcu.org Branches in Brussels, Chievres, Darmstadt, Giessen, Hanau, Schinnen, Schweinfurt, Wiesbaden and Würzburg.
  • Keesler Federal Credit Union. RAFB Lakenheath, Tel: 01638-533268, Email: [email protected] Web: www.kfcu.org. Branches in Alconbury, Croughton, Lakenheath and Mildenhall
  • Pentagon Federal Credit Union. Box 1432, Alexandria, VA 22313-2032 Tel (DSN from overseas): 510-376-7328. Web: www.penfed.org Branches in Incirlik and Lajes.
  • Service Credit Union. Unit 8195, APO AE 09094, Call Center - DSN 493-4394 or 493-4395, toll free 00800-4728-2000, Email: [email protected], Web: www.militarycu.org. Branches in Ansbach, Bamberg, Baumholder, Garmisch, Grafenwöhr (opening soon), Heidelberg, Hohenfels, Mannheim, Ramstein, Spangdahlem, Stuttgart, Vilseck and Vogelweh.

Authorized customers of the Credit Unions are pretty much the same as those for the Community Bank. One difference, until recently, was that Europe-based retirees could also use the Credit Unions. This has been changed and retirees can no longer open new accounts at the Credit Unions, though retirees who already had accounts may keep them.

Retirees denied access to the military financial institutions do, however, have the advantage of the Defense Department's new International Direct Deposit program. Under it the Defense Finance and Accounting Service sends their monthly payments, electronically and in the local currency, to the recipient's overseas bank account.

For more information, including a list of participating countries, go to: http://www.dod.mil/dfas/

All of these financial institutions move with the times and offer the utmost in modern banking. They all have automated teller machines, and customers can usually access their accounts not only at the ATMs of their own military financial institution but also at the ATMs of all the other military financial institutions. To use them you need an ATM card and a Personal Identification Number (PIN) supplied by the bank or credit union. They also offer 24-hour telephone service. You access this by punching in or telling them your account and PIN numbers.

Probably the biggest modern breakthrough, though, is online banking. With this Internet-based service you can view your account balances, transfer funds, receive and pay bills, send service requests and more. To get started, you need a checking or savings account at the Community Bank or Credit Union, a PC, a modem, access to the Internet and a browser. Once you have the website on screen, you feed it your account and PIN numbers and follow the instructions that appear.

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